FAQ’s

Who are you and where are you based?

We are a company based in Luton, Bedfordshire in the UK but we trade and publish our books all over the world. We were formed in the year 2000 and have been a leading independent digital media publisher since then. We are privately owned and most of the staff have worked within AUK for many years so you will always have a trusted, proven, knowledgeable contact within the company to work with you, guide you, and help you achieve your publishing goals.

Whether you are an individual author with one title, or a major publisher with many titles We provide everything you need to get your book out there and for sale.

Do you only publish fiction?

No, we publish books of all genres.  This includes: Academic, romance, poetry, children’s, memoirs, autobiographies, biographies, trivia, non-fiction and much more.

 

 I don’t live in the UK, can you still publish my work?

Of course, we work with a number of overseas authors.

 

How do I submit my manuscript to you?

Please send an email to submissions@andrewsuk.com attaching your complete manuscript. Please also include a brief synopses and a bit about yourself as well as your preferred publishing package.

Are you a self-publisher?

No. We will not and do not accept any old manuscript and all submissions are checked before you receive our approval. We are pleased to say that we are now more strict than ever. If your book contains a number of obvious errors and spelling mistakes then it will be sent back to you.

 

Do you offer editing and proof-reading?

We do offer copy editing as an additional service. This includes, spelling, punctuation, grammar, syntax etc.. as well as highlighting any problem areas. Quotes are provided on a per-book basis so please drop us an email for further information.

 

Can I use my own cover design?

I’m afraid we do not allow authors to provide their own covers. It is something we used to allow however as our name is attached to the book we want them to look as good as possible. With years of experience we are confident that our cover designs will attract your desired audience.

 

Can I make changes once my book has been published?

You can make changes however once the book has been published / paperback files submitted then there will be a fee. Fees start from £54 for the eBook and £100 for the paperback including VAT. Please ensure your text file has been proof read prior to publishing and your cover suggestions are clear and realistic. Alternatively you may wish to add on the approval package found over on our additional services page.

 

What is POD?

POD – stands for print-on-demand. This means you can wave goodbye to costly print runs and storage fees, your books will only be printed as and when they’re needed. We offer one of the highest quality print-on-demand services around, so much so that you’d be hard pushed to notice the difference between a POD and a traditional paperback. Don’t be fooled into thinking all POD are the same – they’re not!

 

Do you sub your work out to other countries?

No. Other than editors whom we work closely with everything is carried out in-house, in our UK based office. Over the years we have designed and developed bespoke systems for reporting royalties and converting your book files. That doesn’t mean we put your book into a machine at one end and it spits out the final version at the other, quite the opposite. Our system allows us to efficiently work through your manuscripts by hand – this allows us total control over the final style of the book.

 

I’m considering the bronze package; can I pay for you to design my cover?

Yes. We offer three different levels of cover creation. Please contact us for more details on this.

 

Where will my book / books be available?

Your eBook will be available worldwide from all major on-line retailers including: Amazon, iBookstore, Barnes & Noble, Kobo etc.. plus hundreds more and lets not forget the libraries. Think of somewhere you usually buy your books from and we’ve probably got them covered. As new retailers pop up we also try our best to negotiate the best deal possible.

 

How do you deliver my sales information?

Once the retailers have reported and paid us for your first sale (an average of three months after publication) you will be provided with a username and password. You can then log into our system and download your reports. The information will be updated at the end of each month.

 

How do I pay you?

You can pay us for your book creation by either bank transfer or cheque.

 

How do you pay me?

We pay UK based authors and publishers by UK bank transfer. For non UK based authors and publishers we pay you by PayPal to keep the fees as low as possible for you.

 

Are there any additional fees?

Other than the fees clearly stated, should you opt for the platinum package then there is a renewal fee for paperback books after year three of the contract. You as the author will be required to pay the full amount  of£8.40 should your book earn less than £15 in one year. If your book generates an income greater than £15 in one year then you the author will be required to pay 75% of the annual renewal fee and we will pay the remaining 25%. There will also be a fee should you need to make any changes to your cover or text file once the book has been submitted / published.

 

Please note: These terms are subject to change.

Testimonials

“I couldn't believe the speed of the conversion operation. My experience with conventional publishing suggests a simple cover design typically takes three months, while getting a book to market usually takes at least a year and sometimes substantially longer. With AUK electronic publishing, it was quite astonishing to see things moving at the speed they did: I signed the contract on Tuesday and saw the eBook offered for sale the following Friday. It was amazing and yet there was not so much as a hint of a rushed job — cover design and inside layout both looked entirely professional. I would like to congratulate the whole team on a magnificent effort. I shall be singing the praises of AUK to anybody who’ll listen.'

Herbie Brennan

Best-selling author whose first independent eBook was published by AUK

“AUK have handled the complete distribution solution for our audiobook releases for some years now and we’ve been continually impressed with their professionalism, unwavering support and dedication to strike the best distribution deal on our behalf. AUK have never knowingly rested on their laurels and their endeavours on our behalf has allowed us to cost effectively sell our releases on multiple formats both in the UK and internationally. With accurate monthly reporting and prompt monthly payments you know AUK will work in close partnership with you, and handle your brand as you would yourself”

Andrew Mark Sewell

Managing Director, B7 Media

“Working with Andrews UK Ltd enabled us to fast-track our eBook programme and develop a significant new revenue stream”

Hazel Cushion

Managing Director, Accent Press Ltd

"We have been dealing with Andrews UK Ltd for the last few years and have been very happy with their service. They convert eBooks in record time, communicate very well, sort any problems within minutes and send sales report every month on time. I wouldn't hesitate to recommend them to anyone."

Chris Cowlin

Apex Publishing Ltd.

"AUK are not only wonderfully professional they are friendly too. Nothing is too much trouble for their effective, professional and approachable staff. If you need questions answered, no matter how silly you suspect they may be someone will take the time to answer you. Communication is excellent, I've never had to wait more than a few hours for an answer to my email.

The standard of the eBooks produced is amazingly high also, each title is beautifully crafted and they look excellent on a range of eBook readers and even on a computer screen. Books reach all the main distributers quickly, covers are high quality and my sales with House of Erotica are really good.

I would not hesitate to recommend them to any author looking for a publisher."

Victoria Blisse

Award Winning Author

"Andrews UK have provided DLT with an eminently straightforward, time saving way of entering the eBook market"

Darton Longman and Todd

"Andrews UK is a pain free way of getting eBook sales for your books. They take the files, convert them to different formats and do all the distribution for you. Paul and the team are real lateral thinkers and are always suggesting new ways to increase sales. They pay promptly too!"

Priscilla Hannaford

Brilliant Publications